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Understanding What Sunset Actually Does

What Sunset does, what it doesn't, how the process works, and why it's free.

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Written by Stephen Walter

Sunset helps families settle an estate after someone dies. We find the accounts and assets, prepare the probate paperwork, deal with the financial institutions, and give you one bank account where all the money lands. For families, it's free.

Here's the whole picture of what that involves.


Finding the Accounts

Most people settling an estate don't know what exists. An old 401(k) from a job three decades ago, a small life insurance policy through a union, a savings account at a credit union in a state your loved one hasn't lived in since the 1990s. These are the things families miss.

Sunset searches for:

  • Bank accounts at national banks, regional banks, credit unions, and online banks, surfacing account numbers, balances, and transaction history without needing any passwords

  • Business bank accounts belonging to a small business your loved one owned

  • Retirement accounts including 401(k)s, IRAs, pensions, 403(b)s, and 457 plans

  • Investment accounts including brokerage accounts, mutual funds, stocks, bonds, annuities, and cryptocurrency on major platforms

  • Life insurance, including employer, government, and final expense policies families often don't know about

  • Debts, validated against all three credit bureaus, so you know what's owed and who's actually responsible

  • Real estate in all 50 states, with liens, taxes, and ownership details

  • Vehicles in all 50 states, including boats, trailers, and off-highway vehicles

  • Business interests such as LLCs, corporations, and partnerships

  • Unclaimed property held by state governments

You choose which categories to search. Results are held until every search you asked for has finished, which usually takes 7 to 14 days. See our full guide to search timelines for the details.

No institution is told about the death during the search, with one exception: searching for life insurance requires notifying carriers, because that's the only way a carrier can check its records. Everything else stays undisturbed until you decide otherwise.


Protecting Their Credit

Separate from the search, Sunset runs a free tool that notifies Experian, Equifax, and TransUnion of the death, which stops new credit being opened in your loved one's name. It's free for anyone, whether or not you use Sunset for anything else, and worth doing early. See our article on reporting a death to the credit bureaus.


Probate Documents

Before a bank will release anything, you generally need legal authority. That usually means a court appointment or a small estate affidavit, and the rules change by state and often by county.

Sunset determines which path applies to your situation and generates the documents:

  • Petitions for probate or administration

  • Small estate affidavits

  • Spousal property petitions

  • Affidavits of kinship, where co-heirs want to formally agree on one person handling the estate

  • Notices to heirs and creditors

  • Inventory and appraisal forms

  • Final distribution documents

Forms are specific to your county, covering all 50 states and more than 3,000 counties. They arrive pre-filled with your information and come with filing instructions. Free online notarization is available 24 hours a day when a document needs to be notarized. You file with the court, or work with an attorney if you prefer.

98% of estates don't require a probate lawyer when using Sunset. Sunset is not a law firm and does not provide legal advice.


Closing Accounts

When you're ready, you ask Sunset to close an account and we handle it from there. We notify the institution, send the required documents, follow up every week until it's closed, and get the funds deposited.

For institutions partnered with Sunset, we have a direct line to their closure teams and documents go out instantly. For everyone else, we prepare and send the same day, at most within one business day.

You'll only hear from us when we need a signature or when an institution insists on speaking with the executor directly, in which case we set up a three-way call. Full details are in our article on closing accounts and accessing funds.


The Estate Bank Account

Everything lands in one place. Sunset generates the estate EIN through our IRS partnership and helps you open an FDIC-insured estate or trust bank account, insured up to $3 million.

From that account you can pay funeral costs, medical bills, debts, and probate fees, then distribute what's left to the heirs. Every deposit is labeled with its source, which makes the final accounting straightforward and keeps estate money separate from your own.

The account is free to open and maintain.


Real Estate

Sunset supports property sales in all 50 states through a brokerage firm that specializes in probate and trust real estate. After we confirm ownership with a title search, they talk through the property and your situation and help you find a local realtor.

Sunset earns no fee from this, and you contract with the brokerage directly. See our article on selling estate real estate.


Why It's Free for Families

Sunset costs families nothing. No upfront fee, no charge for document preparation or closures, and no percentage of the estate.

Our bank partners pay us a fee based on interest generated from estate bank accounts. That fee comes from the bank, not from you and not out of the estate. Every dollar we recover goes to the beneficiaries and heirs.

Compare that to services that charge a percentage of assets found, which on a $200,000 estate can mean $20,000 gone before anyone inherits anything.

Sunset also offers a separate professional product for attorneys, fiduciaries, and financial advisors who settle estates on behalf of clients. If you're a professional rather than a family member, contact us and we'll point you to the right place.


What Sunset Doesn't Do

Setting expectations honestly matters more than sounding comprehensive.

  • We don't give legal advice. We prepare probate documents, but we're not attorneys and can't advise on disputes, will contests, or which documents your situation legally requires.

  • We don't give tax advice. We don't prepare estate tax returns or advise on the tax treatment of distributions. Talk to a CPA.

  • We don't handle vehicles. We find them and report what we discover, but title transfers, DMV filings, and sales are yours to handle. Your state's DMV can walk you through it, and sale proceeds can be deposited into the estate account.

  • We don't manage or dissolve businesses. We find business interests and report them, but an LLC is governed by its own operating agreement, so resolving one is a job for a business attorney.

  • We don't resolve family disputes. We can't mediate, take sides, or decide who should receive what. If heirs are in genuine conflict, that's a job for an attorney or a mediator.

  • We can't guarantee we'll find everything. Our search is thorough, but very small institutions, foreign accounts, and accounts under a name we didn't search can be missed. If you know about an account we didn't find, tell us and we'll run a targeted search.


The Process, Start to Finish

1. Sign up and provide information

Enter details about your loved one, upload a photo of your government-issued ID and a copy of the death certificate, and confirm your relationship. Validation happens instantly and automatically.

2. The search runs

Usually 7 to 14 days, sometimes longer. Your dashboard shows a status for each category while you wait, and all results are released together when the last search finishes.

3. Establish your legal authority

If you need court authority or a small estate affidavit, Sunset generates the documents for your county and gives you filing instructions.

4. Open the estate bank account

Sunset generates the EIN and helps you open the account so there's somewhere for the funds to go.

5. Request closures

Pick the accounts you want to pursue. Sunset contacts each institution, sends documents, follows up weekly, and deposits the money.

6. Pay debts and distribute

Settle what's owed from the estate account, then distribute to heirs and close the account when you're done.

You set the pace throughout. Some families move through this in weeks, others take months.


Common Questions

Can Sunset help if there was no will?

Yes. The search is the same either way. Without a will, state intestacy law determines the heirs and you'll need letters of administration rather than letters testamentary. Sunset prepares either one.

What if I already know about all the accounts?

Sunset still handles the probate documents, the closures, the estate account, and the distribution. Families are also frequently surprised by what turns up, even when they were confident they knew everything.

Does Sunset work in my state?

Yes, all 50. The search is nationwide and we prepare probate documents for any state and county.

Can I use Sunset if I'm not the executor?

You generally need some legal standing to access account information, typically as executor, administrator, trustee, or a close family member. If you don't have authority yet, Sunset can prepare the documents to establish it.

What if the estate is small?

Sunset works for estates of any size and the service is the same. Small estates often benefit most, since attorney fees or percentage-based services would eat a meaningful share of what's there.

Can I search for more than one person?

Not within a single Sunset account right now. If you need to search for a second person, another family member related to them can sign up separately.

How long does the whole thing take?

Discovery is fast. After that it depends mostly on the institutions and, if probate is required, your county's court calendar. Straightforward estates often wrap up in a few months. Estates requiring formal probate take considerably longer, and that timeline belongs to the court, not to us.


Questions?

If you're wondering whether Sunset can help with your specific situation, ask. Chat with us in the app, call (385) 707-0082, or email [email protected]. We reply to email within one business day.

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