Sunset

Finding Bank / Investment / Retirement / Life Insurance Accounts

Follow-Ups After Initial Results

What Counts as an Original Death Certificate

Mobile Upload Issues

Questions About Security & Privacy

Delays / Expectations Mismatch

Probate Uncertainty

Multiple Heirs Involvement

Closing Accounts

Uploading Death Certificates

Understanding What Sunset Actually Does

Technical Support Requests

Confusion Between Old & New App State

Unclear Confirmation

Re-uploading Documents / Corrections

Software Bugs / Looping Screens

Verification Issues Due to Incorrect Personal Info

Not Seeing Anything After Logging In

Status of Account Search

How to Order A Death Certificate

Why Sunset Only Helps With Deaths From the Last 3 Years

Can I search for more than one person's accounts?

Understanding Error Messages in Sunset

Understanding Legal Authority in Estate Administration

Closing Accounts & Accessing Funds

Affidavit of Kinship: When Can It Be Used with Financial Institutions?

Kaela Worthen

Stephen Walter

Sunset Help Center

Find answers and get help from Intercom Support and Community Experts

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